Privacy Policy

This Privacy Policy explains how Mind13 collects, uses, and protects your personal data when you visit our website or contact us through our online form.

At Mind13, protecting your personal data is a core priority. You can browse our website without providing any personal information. We only collect personal data when you actively choose to contact us through our form.

All personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. While we maintain high security standards, please note that internet-based data transmission may carry inherent risks. If you prefer, you are welcome to contact us via telephone or postal mail.

Who We Are

Mind13
Lorenz-Wenk-Weg 20, 79713 Bad Säckingen, Germany
Email: hello@mind13.com
Website: www.mind13.com

If you have any questions or concerns about data protection at Mind13, you can contact us at the email address above.

What Data We Collect

You can browse our website without providing personal data. We only collect personal information when you submit a request via our contact form.

Data Type	Required	Purpose	Legal Basis
Name	Yes	To address your inquiry personally	Art. 6(1)(b) GDPR
Email Address	Yes	To respond to your request	Art. 6(1)(b) GDPR
Message Content	Optional	To provide context and respond effectively	Art. 6(1)(b) GDPR

We do not request or process special categories of data under Art. 9 GDPR. Please do not submit such data via our forms.

Use of External Service Providers (Data Processors)

To operate this website and process contact form submissions, we work with external service providers who process personal data on our behalf. These providers are bound by data processing agreements in accordance with Art. 28 GDPR and are contractually obligated to implement appropriate safeguards.

Web Hosting
Our website is hosted by IONOS SE, which stores technical access data and contact form submissions on our behalf.

Email Hosting
Incoming contact form submissions are sent to our business email address, which is operated through Zimbra Mail, hosted by OVH SAS. As part of email delivery and storage, personal data you provide via the contact form (e.g. name, email address, message) is also processed by OVH on our behalf.

We have concluded data processing agreements with both service providers to ensure your data is protected according to GDPR standards.

Automatically Collected Data

When you access our website, our hosting provider collects minimal technical information to ensure system security and stability:

IP address (anonymised where possible)
Browser type and version
Operating system
Date and time of access
Referring URL (if available)

Legal Basis: Art. 6(1)(f) GDPR – legitimate interest in providing a secure and functional website

AI-Generated Imagery

Some images and videos on our website were created using AI-based design tools. These do not involve the processing of personal data and are used purely for illustrative purposes. This is disclosed for transparency in accordance with Art. 5(1)(a) GDPR.

Data Retention

Contact Form Data: Retained for up to 12 months after your inquiry
Technical Logs: Retained per standard server security periods (usually 14 to 30 days)

Once expired, data is deleted or anonymised.

Data Security

We implement technical and organisational measures to protect your data, including:

Secure transmission (HTTPS/TLS)
Access control and authentication
Regular security reviews
Limited access to authorised personnel

While no method of transmission or storage is completely secure, we follow industry best practices to protect your personal data.

Your GDPR Rights

As a data subject, you have the right to:

Access your data (Art. 15 GDPR)
Rectify inaccurate data (Art. 16 GDPR)
Request erasure (Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Object to processing (Art. 21 GDPR)

To exercise these rights, contact: hello@mind13.com

If you believe your rights have been violated, you may file a complaint with:
Landesbeauftragte für den Datenschutz und Informationsfreiheit Baden-Württemberg
Website: https://www.baden-wuerttemberg.datenschutz.de

Changes to This Policy

We may update this policy if our data processing practices change. The latest version will always be available on this page.